All Merchandise to be returned must be in its original factory package and in original factory condition (unmarked) to be accepted for a refund or exchange. Merchandise must be returned within 14 days of receipt, please ensure that a copy of the invoice and the reason for the return is included with your return. All refunds are by cheque or by credit card reimbursement only - no exceptions. Note that any order paid by cheque will be held until the cheque is cleared by the bank.
All returned merchandise should be insured.